1. What does ffxigil4s do?

ffxigil4s provides a variety of services for online gamers. Chiefly, we are the seller of in game currency for massively multiplayer online games 2. ffxigil4s has built its reputation based on competitive pricing, fast deliveries and a reliable and consistent service.

2. What is ffxigil4s all about?

ffxigil4s is a company that has evolved to serve the needs of the MMOG community. We are entirely devoted to enhancing the online gaming experience of all by providing a service that adds to the enjoyment of tens of thousands of our customers' online adventures every day. ffxigil4s has attained its position by being flexible and adaptable, and we will continue to be sensitive to the changing needs of online gamers world wide.

3. Live Help is not responding. What's wrong?

The speed of the live chat connection also depends on the type of Internet connection used, the Internet Service Provider (ISP), and the time when you are accessing the website. If you are using a 56K modem dial-up, you tend to experience slower speed. Some ISPs also tend to be slower during peak period when the Internet traffic is congested. Please kindly try again or email us if you are having difficulties in messaging us.

4. I have ordered on the wrong server or character name. What should I do?

Please send us an email from your Paypal email address or contact our live chat representatives that you have placed the order from and include your Order number and the correct server or character name. We will make delivery according to the new instructions given.

5. What is a pending e-check, and why I need to wait for it clear?

A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders account. Once the check has cleared, the money is transferred to virgame's account and then delivery can take place immediately thereafter.

6. Why i need put home phone number?

ALL first time purchasers will be receiving a phone call to verify the order. Returning customers who have been verified will not be required to be called again in most cases. SO please include your home phone number (Which matches the confirmed address) in the notes of paypal payment. Please provide a time which we should call you at to verify the purchase.

7.How is a delivery accomplished?

After you complete the order process and have sent payment, the order appears in our delivery queue .then our deliveryman will log in game and contact the character you left on the order. If our deliveryman is unable to make a contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.

8.How do I check the status of my order?

If you would like to check the status of your order, simply log onto our live chat and one of our customer service representatives will assist you straight away, 24 hours, 7 days.

9 How do I pay with my credit card without using Paypal?

We do offer the option to pay using a credit card outside of Paypal. To place an order with a credit card is easy and simple. Proceed through the order process as normal, and once you are forwarded to Paypal you will be presented with an option to pay with your Paypal account or an independent credit card. The option to use a credit card is available through both services

10 Why won't my credit card work?

Credit cards can be denied for several reasons. The most common reason is that the bank processing the card does not permit online transactions for security reasons. You may contact your bank to enable your card to be eligible for online transactions. Another reason is that a piece of information may not match when the payment solution checks the verification of the card. In this instance contacting the credit card solution to determine why the card was not allowed to pass is the quickest way to solve the problem. Credit cards from all countries may not be accepted and your country must be located in their permitted list in order to use the credit card merchant account service.

If you have previously entered your credit card when attempting to open a Paypal account, they will not accept the card unless it is used through the original Paypal account. The card cannot be used independently through Paypal outside of the account for security reasons.

11 How can I confirm my shipping address?

Go to www.Paypal.com and click on help , use keyword confirm shipping address in the help search box .

12 What is a PayPal Confirmed Address?

A buyer's Confirmed Address is checked against the credit card billing address maintained by his or her credit card company.

13 What is a PayPal Unconfirmed Address?

An Unconfirmed Address is any address which is not associated with a credit card or which has not been verified by PayPal. Most non-U.S. addresses cannot be confirmed at this time because many international credit card platforms do not support methods to do so.

14 Why is my shipping address unconfirmed?

PayPal uses an Automated Verification System to verify credit card billing addresses that are entered on the system. An address is confirmed if it is associated with a credit card or can be independently verified by PayPal. Gift Addresses and addresses associated with a Switch or Solo debit card cannot be confirmed. Currently, our system cannot verify most non-U.S. credit card billing addresses.

15 How do I avoid sending an e-check?

if you pay us and it is e-check, that means you have your paypal account set up to automatically come from your bank account(debit card) or there is no sufficient balance in your paypal account. you would have to change it to come from a credit card instead or make sure there is enough balance in your paypal account.

16 I've sent an e-check,but I did not mean to.How do I cancel it?

If you have mistakenly sent a pending e-check, you may log onto our live chat to request a refund. If you wish to receive an instant delivery, you may place the order with a valid credit card instead of a debit card..if you have no a credit card. Then you can register an paypal account and transfer enough money from your bank account to your paypal account before you place an order. Our live chat representatives can guide you through this process and will answer any questions you might have.

17 What is a transaction ID? Where do I find it?

A transaction ID is a term used to describe Paypal payments. Every time money is sent or received through Paypal, the transaction is assigned its own individual transaction ID. Transaction IDs are typically 16 digits long and contain both numbers and letters. If you have a Paypal account, you may log in and review the transaction ID under recent transactions. If you used a credit card, a confirmation email will be sent to the e-mail address you provided while making the purchase.

18 How do I verify my Paypal account?

The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. After logging into your Paypal account, click the option that says verify my account, and Paypal will give instructions on what to do next. Paypal will make two small deposits into the bank account attached to your Paypal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into the Paypal query page and your account will then attain verified status.

19 How do I open an account in Paypal?

To open an account in Paypal, simply visit www.paypal.com . From there you can click on the 'sign up' button and follow the registration process. Paypal has a user friendly system to help new users create their accounts.

20 how long will i receive my goods after I ordered ？

Usually we will deliver your goods in 10-15 mins after we receive your payment if we have enough stock . and our deliveryman will contact you in game and trade with you face to face in game 。

21 if I place the order and have no time to receive the goods immediately . How can I do ？

In this case, you can come to our website livechat to request your order when you are ready to receive your goods.

22 If I forgot to leave my character name or my server on my order. What should I do?

Usually we will give you an email to ask for the full information from you if you didn't leave the full information in your order. We will deliver your goods once we receive your reply. And you can also come to our website livechat to tell us your information.

23 Got any other problems?

Please contact us to have instant helping by live chat or email Thank you!

Email:ffxigil4scustomerservice@gmail.com